COVID-19, Coronavirus
Information and Protocol

We want to support you, our Apex family, during this challenging time. Below is information to help guide you whether you are coming in for an appointment or simply would benefit from additional resources.

Dermatology appointments, emergency protocol for COVID-19

To help prevent community spread, we are only seeing patients with essential dermatology needs.

We are seeing patients for the following medical conditions:  Mohs skin cancer surgeries and any skin cancer related appointments, appointments for chronic and acute skin problems such as: rash, eczema, psoriasis and more.

We are not seeing patients for the following elective treatments: Aesthetic and cosmetic treatments including Botox, filler, CoolSculpting, Dermalinfusion, microneedling, chemical peels, etc.

If you are already scheduled for an appointment for a non-essential service, we will reach out to you to re-schedule. Or you can reach us by calling 833-279-7546.

If you at high risk (i.e. over age 60, on immunosuppressant therapy, or an organ transplant recipient, or other identified high-risk factors for COVID-19 please consider re-scheduling your appointment.

If you are healthy and have not been exposed to any people or places with Coronavirus, we are open, and are here to continue to serve you.

What to expect at your appointment:

Please re-schedule your appointment and contact your Primary Care Physician (PCP) if you have or have been around anyone with symptoms including: fever, cough, shortness of breath, or other flu-like symptoms.

Please re-schedule your appointment and contact your Primary Care Physician (PCP) if you have traveled within the last 14 days internationally to China, Italy, Iran, South Korea, or any area known to have existing COVID-19 outbreaks. Refer to CDC for details on affected locations.

If you are healthy and have not been exposed to any people or places with Coronavirus, we are open, and are here to continue to serve you.

Upon arrival at your appointment you will be screened with several questions and your temperature will be taken. This is for your safety, as well as for all other patients and staff, and the community at large.

If possible, please attend the appointment by yourself.

What Apex is doing in-office:

Apex has always ensured clean and sanitary facilities, following or exceeding all health safety guidelines. In addition to all normal protocols, staff has added additional measures including extra cleanings. Emphasis is being placed on standard contact precautions, such as providers wearing face masks.

What else is Apex doing?

  • We are closely monitoring all developments and quickly responding accordingly
  • We are working to implement tele-dermatology services as quickly as possible in order to continue to serve you.
  • We are reaching out to other local healthcare organizations to offer our support if and when it becomes necessary.

Key information about COVID-19

What is COVID-19?

COVID-19 is a new virus strain, first identified in Wuhan, China, that began in humans in December 2019.

Health experts are closely monitoring the situation because little is known about this new virus and it has the potential to cause severe illness, pneumonia, and death. The most vulnerable groups are the elderly and those with certain pre-existing conditions.

How does COVID-19 spread?

COVID-19 is primarily spread through respiratory droplets, which means to become infected, people generally must be within six feet of someone who is contagious. It is also possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or eyes.

What are the symptoms?

Symptoms can include fever, cough, runny nose and difficulty breathing.

How long does it take for symptoms of COVID-19 to appear?

CDC believes that symptoms of COVID-19 may appear in as few as one day, or as long as 14 days after exposure.

How is COVID-19 treated?

There is currently no FDA approved medication for COVID-19. People infected with this virus should receive supportive care such as rest, fluids and fever control, to help relieve symptoms. Some patients can recover at home, while more serious cases will need treated in healthcare facilities.

How can I best protect myself?

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth.
  • Avoid shaking hands.
  • Stay home as much as possible, especially if you are sick or have been in contact with someone who is sick.
  • Get enough sleep, eat a healthy diet, drink plenty of liquids and exercise if you are able. These steps will strengthen your immune system and enable you to fight off infections easier.
  • Sanitize frequently touched objects and surfaces.
  • Stay up to date on safety recommendations.
  • Avoid close contact (within 6 feet) with people who are sick.

Where can I learn more?